Affiliate interview of the month - Additional Service

This month we interviewed Ugo Capisani, sole director of Additional Services.

Tell us about yourselves! What’s the story behind your company, and what is your role within it?

Additional Services was founded in 2021. From the very beginning, the company focused on innovation and sustainability, aiming to optimize transportation and distribution processes. In its first year of operation, it decided to expand by acquiring an already well-established logistics company in the Bergamo area, which had a solid distribution network and a loyal customer base.

This acquisition allowed Additional to combine its innovative technologies with the acquired company’s experience, improving operational efficiency and expanding its range of services. With a young and dynamic team, Additional quickly made a name for itself in the industry by focusing on new solutions and high-quality customer service. The company’s mission is to make logistics more accessible and sustainable for all its clients.

I serve as the Sole Director.

What motivated you to join the network?

We became part of the network in January 2022, following the acquisition of the company that was already a member.

What makes your service unique in the areas or provinces you serve for the Group? What types of clients or industries are your main strengths?

Our service stands out thanks to several unique features that make it truly special in the areas and provinces we serve. First of all, we are committed to offering personalized support, carefully listening to our clients’ needs and tailoring our solutions accordingly. We also prioritize quality and reliability, ensuring that every interaction is positive and satisfying.

Another distinguishing factor is our deep knowledge of the local area. We are well rooted in the local communities, which allows us to better understand the specific needs and preferences of our customers. Finally, we are dedicated to maintaining a sustainable approach, striving to reduce the environmental impact of our operations and promoting responsible practices.

We work with a wide range of clients, from innovative startups to established companies, providing customized solutions to meet their specific needs.

What does being part of CDS mean to you? How has the affiliation impacted your daily operations and growth opportunities?

Being part of the CDS logistics network means belonging to a dedicated and collaborative team, committed to ensuring that logistics operations are managed efficiently and smoothly. It means working together to tackle everyday challenges, optimize processes, and contribute to the overall success of the organization.